Faculty & Staff Computer Hardware and Software Support

Desktop Laptop computer-hardware computer-software workstation-support

Overview

Solutions for faculty and staff desktop and laptop computers, tablets, accessories, and software applications provided, supported, and maintained by VWCC.

Features & Benefits

Our support for computer hardware issues includes:

Troubleshooting and repair for common device problems, such as screen malfunctions, hard drive failures, or peripheral device connectivity.
Support for urgent or complex hardware and software issues.
Support for hardware and software upgrades or installations.
Coordination with manufacturers or vendors for warranty-related repairs or related support.
Guidance on best practices.

Help & Support

If you are experiencing issues that impact your ability to conduct a lecture or class during business hours, please contact the Help Desk immediately for prompt assistance.

helpdesk@virginiawestern.edu
(540) 857-7354

Monday - Friday: 7:45 AM to 5:00 PM
Business Science M273

To request assistance or support, please submit a ticket and we will be glad to assist you as soon as possible.

Submit a Ticket

Details

Service ID: 54361

Created

Mon 6/17/24 10:32 AM

Modified

Wed 8/14/24 10:14 AM

Service Offerings (1)

Faculty & Staff Computer Support