Overview
Zoom is VWCC's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myVWCC or Canvas.
Features & Benefits
Our support for Zoom includes:
- Guidance on setting up meetings, webinars, or virtual classrooms
- Assistance with account creation, login, and profile management
- Troubleshooting connectivity, audio, or video issues
- Help with utilizing Zoom's collaboration tools like breakout rooms, polls, and screen sharing
- Support for integration with other systems, including learning management platforms
Help & Support
Getting started with Zoom:
- Go to the Zoom site: vccs.zoom.us
- Click on the Sign In button and log in with your MyVWCC credentials
- Once you are logged in, you can update your profile and schedule, join or host a meeting
Each Zoom login has two Personal Audio Conferencing accounts included. Personal Audio Conferencing is a voice only service that you and your meeting participants can dial directly into without needing to start a meeting or use a computer. To find your Personal Audio Conferencing account information, once you are logged in, click the Personal Audio Conferencing link on the left and your audio conferencing settings will appear. If you click the Start Conference button, you will see a call control website where you can add, remove, mute, lock and end the conference.
Using Zoom with a VWCC Virtual Machine
If you should reach a login screen that provides a SSO sign in option, click the "Sign in with SSO" button to sign in with your MyVWCC credentials.
Training & Support
Infobase has a Zoom course that covers the basics and meetings. Log in to MyVWCC and then access the course here, or click the Infobase button in MyVWCC and search for "zoom".
Zoom Support has some great information available at support.zoom.us. We recommend starting with Getting Started and the Meeting Controls video.
Tips and Best Practices
Zoom troubleshooting tips and best practices
Self-guided Training
Instructional Technology InfoGuide
To request assistance or support, please submit a ticket and we will be glad to assist you as soon as possible.