Overview
Whether you're a student, faculty member or staff, our dedicated support team is committed to ensuring a seamless and secure email experience at our college.
Features & Benefits
Our email support services include:
- Troubleshooting and resolving technical problems, such as difficulties with sending or receiving emails, attachment issues, or synchronization errors.
- Assistance with configuring email clients on various devices, including smartphones, tablets, and desktop computers.
- Guidance on managing email settings, such as filters, folders, signatures, auto-replies, or forwarding rules.
- Support with email security, including spam prevention, phishing awareness, encryption, and secure handling of sensitive information.
- Information and guidance on our college's email policies, acceptable use, and best practices.
- Coordination with other IT departments or vendors, as needed, to address complex or specialized email-related concerns.
Help & Support
When reporting email-related issues, please provide as much detail as possible, including any error messages, affected email addresses, devices used, and steps taken so far. This information will help us diagnose and resolve your issue more efficiently.
To request assistance or support, please submit a ticket and we will be glad to assist you as soon as possible.