Overview

Instructions for connecting to WiFi on the Virginia Western campus using Eduroam.

Details

Establishing a connection to Eduroam is based upon these common settings. Device specific instructions are below for reference if needed.

Please Note: If you have used Eduroam at your home institution, the settings should be retained in your device and will establish connection at VWCC automatically.

First Time Users:

Open your WiFi settings

View available wireless networks on your device. You may need to turn WiFi off and back on to get this list to populate. 

Pick the Eduroam SSID from the available networks.

Configure the Eduroam Client Settings.

Identity

• Provide credentials MyVCCSUsername@email.vccs.edu (ex. smd5001@email.vccs.edu)

Password

• Your MyVCCS Password

CA Certificate

• Use System Certificates

Domain

• vccs.edu (Apple devices will show radius.vccs.edu)

Once connected the client should reconnect on subsequent visits.

If you cannot connect with these basic settings:

These links offer a Eduroam Configuration Assistance Tool and instructions for specifics on your device.

Device specific instructions

KB: MacOS

KB: iPhone

KB: Android

KB: Windows

Eduroam Service Profile

Eduroam traffic is largely unrestricted. Firewall protections using the VWCC Palo Alto firewall are in place to prevent or block common malicious activities protecting the users. Ad blocking, malicious URL filtering – redirection and threat detection are enabled.

Note that these controls may present messages that content is blocked. If the content blocking appears to be in error, please report the issue to the VWCC Help Desk at (540) 857-7354 or by email at helpdesk@virginiawestern.edu. 

Access to Internet facing VCCS Enterprise applications is enabled.

Zoom and other collaboration platforms are enabled.

Email via full client or web access is enabled.   

Most VPNs will work. Configurations that are non-standard may require a request to examine the risk associated with allowing the traffic. If there are connection issues report them to the Help Desk as described above.  

EAD Connection (Eduroam Alternative)

VWCC also supports Enterprise Active Directory connections that allow any Virginia Community College System student, faculty or staff member to connect to VWCCWiFi.  This connection offers the same services as Eduroam.

How to connect to Enterprise Active Directory (EAD) WiFi

Connect to the VWCCWiFi SSID

Configure the VWCCWiFi Client Settings

EAP Method (should be already set)

• PEAP

Identity

• Enter your MyVCCS User ID. You may either enter your full email address myusername@vccs.edu or just the myusername without the domain. Either will work.
• If prompted do not enter Alternate Identity

 CA Certificate

• Use System Certificates

Domain

• virginiawestern.edu

Virginia Western Help Desk personnel can assist with connectivity problems. You may call the Help Desk at (540) 857-7354.

Additional Resources