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What is eduroam?
- eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.
- eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.
How does eduroam work?
- eduroam allows any user from an eduroam participating site to get network access at any institution connected to eduroam. Depending on local policies at the visited institutions, eduroam participants may also have additional resources at their disposal.
- The user credentials are kept secure because eduroam does not share them with the site you're visiting. Instead they are forwarded to the user's home institution, where they can be verified and validated.
- The system uses a network of servers run by the institutions, and the participating National Research and Education Networks (NRENs) to securely route these requests back to your home institute. All this happens seamlessly and virtually instantly - all thanks to eduroam!
- eduroam provides authenticated network access at any location where the service is enabled.
- Each participating organisation offering network access to authenticated users is able to apply its own filtering policies as long as it is clearly informing users about the filtering rules.
How to Connect - Mobile Devices
iPhone Configuration Assistance Tool
Eduroam – CAT Instructions – iPhone
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Open Safari on your phone and navigate to https://cat.eduroam.org . Click the blue box to download the installer.
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Search for and select Virginia Community College System from the list (Note: you may need to type in the entire name before it appears)
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The tool will automatically detect your device type and present a link to download the installation file. Click on the link.
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Click “Allow”
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After the file downloads, click “Close”.
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Navigate to the settings app on your phone and click “Profile Downloaded”.
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Click “install”
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Click “Next”
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Click “install”
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Enter your myVCCS username and password. NOTE: be sure to enter this information carefully, as this step will not verify that your username and password are correct.
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The profile is now installed on your device. Click “Done”.
Now, the eduroam network is configured with your username and password, and will connect automatically when you are in range.
Assistance with Canvas
Instructions for connecting to Eduroam using the Configuration Assistant Tool – Android version 8 and above
- If setup was tried previously, have the user “forget” Eduroam before starting this setup.
- Download and install the ‘geteduroam’ app from the Google Play store. This step is important to do first as the CAT tool interacts with this app to install the necessary profile on your device.
- Next, open a browser and navigate to https://cat.eduroam.org . Click the blue button to download the eduroam installer:
- Select Virginia Community College System from the list. If it doesn’t show up automatically you may need to use the search bar.
Your device type and operating system will be detected automatically, and the page will present a link to download the installer.
- The eduroam installer will download a profile to your phone. When it completes, click “Open”. Alternatively you can open it from the Files app on your device and navigating to the Downloads folder.
- Once you’ve completed this step, you should automatically be prompted to login with your myVCCS credentials by the geteduroam app:
- Save the network when prompted.
Now your device is ready to connect to eduroam!
How to Connect - Operating Systems
Mac OS Configuration Assistance Tool
Eduroam – CAT Instructions – MacOS
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Open Safari and navigate to https://cat.eduroam.org . Click the blue button to download the Eduroam installer.
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Search for and select Virginia Community College System (Note you may need to type the entire name in before you see it)
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The tool will automatically detect your device type and OS. Click the blue “eduroam” box to download the installer for Apple MacOS.
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When prompted, save the file to a location on your laptop.
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Navigate to the file and double-click to run.
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The tool will install a profile on your device. Open the Settings app and navigate to Privacy & Security > Profiles
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Double-click the downloaded eduroam profile to run it.
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Follow the prompts to install the profile…
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Enter your myVCCS username and password. Be sure to include “@email.vccs.edu”
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The profile will be installed….
Eduroam is now configured to connect with your username and password, and should automatically connect whenever in range.
Windows PC - Configuration Assistance Tool
Instructions for installing and enabling Eduroam access on a Windows PC.
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Navigate to https://cat.eduroam.org/ and click the blue box to download the eduroam CAT installer.
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Search for and select Virginia Community College System from the list
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The tool will automatically detect your device type and OS, and present you with a page to download the VCCS-specific installer. Click the blue “eduroam” box to download.
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Save the installer .exe file to your PC
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Navigate to the folder the .exe was saved to and double-click to run the installer.
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Type your myVCCS username in front of @email.vccs.edu and enter your password twice, then click Install.
The installer will then run and set up the profile on your PC. When you get the “Installation Complete” message click Finish.
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Eduroam is now configured as a known network, and should automatically connect with your username and password when within range.
eduroam FAQ
Who runs eduroam?
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eduroam is a global initiative supported by GÉANT, the National Research and Education networks and individual institutions. Each participating organisation contributes time, manpower and resources to help support the collaborative efforts. Overall governance of eduroam is provided by the Global eduroam Governance Committee which currently comprises eleven senior representatives of roaming operators in Africa, Asia-Pacific, Latin America, North America and Europe. For more information on how the eduroam service is supported click here.
I am a student / researcher / professor, can I use eduroam?
What does eduroam cost?
- eduroam is free for its users, there is no charge for eduroam use world-wide. The providers of eduroam hotspots make the service available to benefit all members of the research and education community.
Can a public WiFi provider offer eduroam?
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eduroam separates the concepts of authentication (identity providers) and hotspots (service providers) allowing public, commercial or city wifi initiatives to offer eduroam in addition to research and education institutions.
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What commercial entities cannot do is become identity providers and offer a service to their customers that will work with eduroam. so any partnership with a commercial wifi service needs to respect that users of this hotspot cannot be charged for accessing the network.
As a network administrator, what do I need to do to set up eduroam in my campus?
In order to enable your users to access eduroam in your campus, you need to maintain an Identity Management System (IdMs), where your users' electronic identities are stored.
You also need:
- a RADIUS server, which will have to be connected to your IdMs.
- To set up an eduroam service point in your institution you have to configure your wireless LAN according to the eduroam requirements.
- Your institution must be part of an eduroam service, which is provided by your National Roaming Operator (in most cases your National Research and Education Network (NREN)).
- The NREN in your country must participate in eduroam. To find out more about the NREN in your country please refer to the eduroam map. Your NREN representative will be able to inform you about the formal rules for participation.
For more detailed information on how to set up eduroam, please consult the eduroam wiki.
What technology does eduroam use?
In eduroam, communication between the access point and the user's home institution is based on IEEE 802.1X standard; 802.1X encompasses the use of EAP, the Extensible Authentication Protocol, which allows for different authentication methods. Depending on the type of EAP method used, either a secure tunnel will be established from the user’s computer to his home institution through which the actual authentication information (username/password etc.) will be carried (EAP-TTLS or PEAP), or mutual authentication by public X.509 certificates, which is not vulnerable to eavesdropping, will be used (EAP-TLS).
Is eduroam safe to use?
eduroam is based on the most secure encryption and authentication standards in existence today. Its security by far exceeds typical commercial hotspots. Be aware though that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example, the firewall settings at the visited place may be different from those you are used to at home, and as a guest you may have access to fewer services on the Internet than you have at home.
Does eduroam use a captive portal for authentication?
No. Web Portal, Captive Portal or Splash-Screen based authentication mechanisms are not a secure way of accepting eduroam credentials, even if the website is protected by an HTTPS secure connection. The distributed nature of eduroam would mean that many different pages, languages and layouts would be presented to eduroam users making it impossible to distinguish between legitimate and bogus sites (even a consistent layout can be mimicked by an adversary).
eduroam requires the use of 802.1x which provides end-to-end encryption to ensure that your private user credentials are only available to your home institution. The certificate of your home institution is the only point you need to trust regardless of who operates any intermediate infrastructure. Web portals require you to trust their infrastructure as they receive your password in clear text, this breaks the end-to-end encryption tenets of eduroam.