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Check out this service offering I found in the Blue Ridge Portal service catalog.<br /><br /><a href="https://help.vccs.edu/TDClient/3184/BRCCPortal/Requests/ServiceOfferingDet?ID=1956">https://help.vccs.edu/TDClient/3184/BRCCPortal/Requests/ServiceOfferingDet?ID=1956</a><br /><br />Printer Configuration<br /><br />Request a change to printer defaults, address book contacts, or other printer specific configurations.