Teams Phone: Call Recording

Summary

Learn how to record and/or transcribe phone calls with both internal and external callers.

Body

Purpose

Teams Phone allows for call recording and transcription for internal and external calls. All members of the call are alerted when transcription or recording is enabled.

Intended Audience

Teams Phone users. 

Details

Teams to External Line Recording

Teams to Teams (Internal) Recording

Details

Details

Article ID: 158061
Created
Fri 8/8/25 12:37 PM
Modified
Thu 8/14/25 11:54 PM
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Determine how visible the article should be to different groups.
Public

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