DMS: PDFs display as Blank and Gray

PDFs display as Blank and Gray

Uploaded Image (Thumbnail)

In EDGE:

  1. Go to Edge SettingsUploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  2. Select Cookies and site permissions
    Uploaded Image (Thumbnail)
  3. Select Manage and delete cookies and site data
    Uploaded Image (Thumbnail)
  4. Select See all cookies and site data
    Uploaded Image (Thumbnail)
  5. Use the "Search cookies" box to search for "hpc".
    Uploaded Image (Thumbnail)
  6. Delete all data for hpc sites.
    Uploaded Image (Thumbnail)
  7. Log out and back into HPC.

 

 

 

In Chrome:

  1. Go to Chrome Settings and Select Clear browsing data…
    Uploaded Image (Thumbnail)
  2. Check Cookies and other site data (I leave Cached images and files checked too) and Click Clear data.
    Uploaded Image (Thumbnail)
  3. Log out and back into HPC.
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Details

Article ID: 151149
Created
Tue 4/30/24 2:35 PM
Modified
Wed 5/8/24 9:55 AM