Software/Hardware Purchasing Review

This article outlines the process that users must go through to purchase software or hardware to be used for supported college applications.

Key Points:

• Before users decide to purchase software and/or hardware devices, they should get approval from their department head (e.g., supervisor, dean).  If the software or hardware item is to be used by the entire college, the executive cabinet should also approve the purchase request.
   
  • If the software or hardware item has been purchased but did not receive prior approval, the item will not be supported by the Department of Technology.
     
• Once the appropriate channels have given their approval for the purchase, the user must submit a DOT ticket to document the purchase request.
   
• The request will then be reviewed by our IT support managers and the Chief Technology Officer (CTO), and if accepted, the user will be notified via email to proceed with the purchase.

Instructions:

1. Navigate to the Reynolds TeamDynamix home page.
    
2. Click Department of Technology.
    
3. Click Submit a DOT Ticket.
    
4. In the list of service categories, select IT Professional Services.
    
5. Select IT Procurement Hardware Review or IT Procurement Software Review.
    
6. Select Request Service.
    
7. Enter all the details of your request, then click Submit.  Your ticket will then be tracked and updated in TeamDynamix.