Adobe Acrobat Installation Instructions

Key Points:

• Faculty and staff can request to get Adobe Acrobat installed on their college computer via the Creative Cloud suite -- provided that a license is available.  Or, they can get the standalone software installed through the Company Portal app.
   
  • They will use their Reynolds or CCWA email account to sign in to software using their license.
     
  • If a faculty or staff member is no longer actively employed at Reynolds, they will lose access to the software (but they won't lose access to any document they created or modified in Adobe Acrobat as long as they have saved it to a location they can access -- e.g., a thumb drive).
     
• Students can get Adobe Acrobat installed on their loaner laptop via the Creative Cloud suite -- provided that a license is available and they are currently enrolled in an ITD, ITE, ITN, or ITP course.
   
  • They will use their VCCS email account to sign in to software using their license.
     
  • Each semester, an audit will be conducted by IT staff to determine if a student is entitled to use the software.
     
  • If a student is no longer enrolled in an ITD, ITE, ITN, or ITP course, they will lose access to the software (but they won't lose access to any document they created or modified in Adobe Acrobat as long as they have saved it to a location they can access -- e.g., a thumb drive).

Instructions:

1. The user will formally notify the Help Desk asking if they can get access to the Adobe Acrobat software.
    
2. Reynolds IT staff will review if the user is entitled to a license to use the software and if a license is currently available.
    
3. Reynolds IT staff will create a license for the user in the Adobe Admin Console utility and assign them to the All Apps EDU - 100 GB plan.
    
4. The user will then be notified of their login information to sign in to their Adobe account via https://creativecloud.adobe.com.  For faculty and staff that wish to only get the Adobe Acrobat software as a standalone, they can follow these instructions in Knowledge Base (KB) Article #145610 to get the software installed via the Company Portal app.
    
5. After successfully signing in, the user will then be directed to download Acrobat in the Creative Cloud Suite app.
    
6. The Help Desk will enter their admin credentials as necessary to start the installation.
    
7. Once the software has been successfully installed, it is fully activated and can be used immediately.