Authorized users for Teams Auto attendants will have the option to edit the following;
- Business hours.
- Edit greeting for business hours, after hours and Holidays\Inclement Weather time greetings.
- Adding College Holiday or Inclement Weather days.
If you do not believe that you are an authorized user, please submit a ticket to the helpdesk.
- To open your auto attendant settings, open Teams app on your computer and navigate to Settings from the top right icon (…)

- From the left menu select Calls, you will see that you can change your personal account settings or other options. You may or may not have two tabs named similar to the Team that you want to edit, this would be call queue and auto attendant. The auto attendant would have a headset icon
while the call queue would be multiple person icon
. You should distinguish the auto attendant by the name and the Headset icon.

- After selecting the auto attendant that you want to edit, you will be able to edit the business hours and the greetings.
To edit the holidays and inclement weather dates and greetings, scroll down to Manage holidays call flow and with your mouse cursor, hover over the one you want to edit and a pen icon should show on the right side next to Routing option, click on the pen icon, you will then see the option to edit inclement weather\holidays.

