How to Add a Shared Mailbox to Outlook

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Add a shared Mailbox to Outlook:

Open the Outlook app on your computer.

Click “File” on the upper right-hand corner:

Image showing where to click "File" which is circled in red in the upper left hand corner.

Click “Add Account”

Image showing where to click "Add Account" circled in red near the top of the page

Enter the email address and any other information for the shared mailbox.

IT does not know the passwords to shared mailboxes.  The department or supervisor should have that information.

Image showing where to enter the email address of the shared mailbox in the field on the center of the page

Details

Details

Article ID: 150328
Created
Wed 4/3/24 9:24 AM
Modified
Tue 2/3/26 12:10 PM