DMS: User cannot open PDFs in Perceptive Content

Summary

"Unable to view file type:" when trying to open a PDF in Perceptive Content.

Body

Issue

User receives a message, "Unable to view file type:" when trying to open a PDF in Perceptive Content.

Resolution

Uninstall Adobe, uninstall Perceptive Content, then reinstall both Adobe and Perceptive Content.  This is not an issue when using HPC Experience.

Details

Details

Article ID: 81791
Created
Thu 6/27/19 9:32 AM
Modified
Wed 11/13/24 1:14 PM