Digital Accessibility FAQ – Faculty Resource Guide

Summary

This FAQ collects common questions from faculty about creating accessible documents, videos, images, PDFs, and on‑page content. It provides practical guidance based on accessibility best practices and applies to Microsoft 365, Canvas, social media, and general digital content.

Body

Accessibility FAQ – Faculty Resource Guide

This FAQ collects common questions from faculty about creating accessible documents, videos, images, PDFs, and on‑page content. It provides practical guidance based on accessibility best practices and applies to Microsoft 365, Canvas, social media, and general digital content.

 

Video Accessibility 

Q. What does the accuracy percent do transcripts need to be? I understand 100% is ideal but what would be a pass  percentage? 
Q. Do you have recommendations for programs to use for video or even ebook/presentation software that has robust accessibility tools?
Q. How does one fix YouTube content?
Q. For accessible math videos, what is the stance on writing in the video? If an instructor video includes writing with a pen and saying everything, is that still considered accessible?
Q. How do you put in audio captions if the closed captioning is going almost all the time like in your first video about the effects of radiation on a cell? Does one edit the video, and pause it momentarily to add the audio captions at the right place and then continue the video when needed. This way the video would freeze momentarily for the audio captions to be heard. When done, the video continues playing.
Q. Could you provide a list of what things are considered insensitive to students with challenges for all of us who may unintentionally say or do something that is insensitive to these students?

 

On-Page Content

Q. How do we add tags?
Q. Can you comment on the use of emojis?
Q. If a student can't use a mouse, how do they access links?
Q. If we can't merge cells - what is an alternate for that? can we see an example?
Q. Are there certain colours that should be avoided based on colour-blindness?
Q. What do we do if one of our errors on UDOIT says “Content may exceed recommended length for readability”? It is for my syllabus. I can’t necessarily delete that information. What do you recommend?
Q. Tables: What do you do when you have to have some blank cells within a table? How would you handle this in MS Word and a PDF?

 

Creating Accessible PDF's

Q. Lots of math (and other) faculty handwrite solutions to exercises, etc. Is there a preferred tool to convert handwritten documents to a pdf that is digitally accessible?
Q. When attempting to make a pdf form accessible, would you recommend re-building the form instead of trying to fix the reading order. I am encountering some difficulty to fix reading order on a form that I need to use.
Q. How to set language in Word?
Q. Could you repeat how to make sure the screen reader pronounces a word correctly? How does a screen reader know how to pronounce the technical term correctly?

Use alternative text pronunciation cues or spelling hints:

  1. Insert a Screen Reader–Friendly Version: Add the pronunciation in parentheses after the term (e.g., Latex (Lay-techs).
  2. Use the Word “Alt Text” Field for images or symbols: describe how it should be read.
Q. Will we cover how to make existing PDFs accessible? When I download a research paper, it's already a PDF. Do I convert it to word and then follow the steps currently outlined?

For most PDFs that weren’t created accessibly, the best approach is to convert them to Word. Then, check and fix accessibility in Word by ensuring headings, lists, and tables are structured correctly, adding alt text for images or figures, and running Word’s accessibility checker. After that, export back to PDF as a tagged PDF. You can also use free tools like PAVE to test the PDF and fix remaining accessibility issues.

Q. I am an art professor who teaches a blended class (in-person and on-line over Zoom).  I use PowerPoint to load images for critiques for our Zoom on-line critique sessions. Afterwards I convert the PowerPoint presentation to pdf form to share with students in the class so that they can refer to the images in the critiques of their fellow students’ work later. Do I need to create Alt Text for every student image in each critique that I post as a pdf? If so, I will simply no longer post pdfs of the critique slide shows.

Yes, for a PDF to be fully accessible, all meaningful images, including student work, should have alt text describing the content. This allows students using screen readers to understand the images. However, you don’t necessarily need to stop sharing PDFs. You can: add brief descriptive alt text for each image directly in PowerPoint before exporting to PDF, or provide an alternative version, like a Word document or a slide handout with image descriptions. Another option is to share the critique slides as accessible online content (for example, on a learning management system) where images can include captions or descriptions without relying solely on the PDF.

Q. I see that we should Save As PDF or Export. Others have said to go to Acrobat and Create PDF.  Which should we use?

If you don’t have Acrobat, using “Save As PDF” or “Export” from Word, PowerPoint is the recommended method. These options create a tagged PDF, which preserves headings, lists, and other accessibility features. Using Acrobat is only necessary if you have advanced PDF editing needs, but for most faculty workflows, the built-in Save As or Export functions are sufficient and accessible-friendly.

Q. If you have to make a change to an existing pdf and the source is a word document.  It seems like you have to make updates to the word document, but when you save as pdf, you lose some of the work that was done to the pdf that have to take place.  Is this correct?

Yes, when a PDF is created from Word, the Word document is considered the master file. Any changes should ideally be made in Word, then exported or saved as a tagged PDF again. If edits were made directly in the PDF (like annotations or accessibility fixes), these may be lost when regenerating the PDF from Word. To manage this, keep a record of any PDF-specific edits and reapply them after exporting, or consider making the Word document the primary editable file going forward so accessibility and content remain consistent.

Q. If we find that we can't tab through forms correctly, how do we fix that? 

The most reliable way to fix tab order issues is to rebuild the form in an accessible tool rather than trying to adjust it in a PDF with no proper form structure. You can create the form in Microsoft Forms, Google Forms, which ensures correct tab/reading order, labels, and instructions. 

Alternatively, if you have Acrobat pro, you can use it to adjust form fields and tab order directly, or explore other PDF accessibility tools as needed.

Q. I did read from another college that making a change to a source document like word that once saved as a pdf, any changes that had to be made in Adobe Create are lost.

Yes, when a PDF is created from Word, the Word document is the master file. Any edits or accessibility fixes made directly in Acrobat (or other PDF tools) will not carry over when you regenerate the PDF from Word. To avoid losing work, it’s best to make content and accessibility updates in the Word document first, then export to a tagged PDF, and reapply any necessary PDF-specific edits afterward if needed.

Q. Currently I have a Google Form I just tested.  It does not allow me to advance between sections with the tab button.  Is there a setting I need to apply?

The Tab key only moves between fields within a single section. Users must use the “Next” button using enter or spacebar to advance to the next section. To make your form accessible, ensure that each field has a clear label and that instructions are explicit, so users know how to proceed. 

Q. Can scanned pdfs be made accessible? 

Yes — scanned PDFs can be made accessible, but they first require OCR (Optical Character Recognition) to convert images of text into selectable, readable text for screen readers. You can apply OCR using tools like Microsoft OneNote (Insert → right-click image → “Copy Text from Picture”), Google Drive (upload PDF → Open with Google Docs), or free online OCR services like onlineocr.net. Once OCR is applied, open the document in Word or another editor to add headings, alt text for images, and proper structure, then export as a tagged PDF. Fully scanned PDFs without OCR remain inaccessible, so this step is essential. Tools like PAVE can also help test and fix accessibility issues after conversion.

Q. Tables: how do you tag blank cells in tables that need to remain blank within a PDF within Adobe Acrobat Pro? One can’t label a blank cell with an alt tag without getting an accessibility error. So, how would one do this?

If a cell is truly blank, you don’t need to add alt text — just make sure the table itself is properly structured so screen readers can identify rows, columns, and headers correctly. However, if a blank cell has meaning (for example, it indicates “no data” or separates content), add a visible placeholder such as “—” or “N/A” in the original document before exporting to PDF. This ensures all users, including those using screen readers, understand that the space is intentionally blank.

Q. I’ve had pages built in Adobe InDesign, and saved as PDF; is it possible to add alt tags to the PDF or does it have to be done over in Microsoft?

You don’t need to redo the file in Microsoft Word — alt text can be added directly in InDesign before exporting or later in the exported PDF using tools like PAVE (free online) or Adobe Acrobat Pro if you have access. InDesign allows you to add alt text to images and graphics through the “Object Export Options” panel; this information is preserved when you export as a tagged PDF. If you’ve already exported without alt text, open the PDF in PAVE or another accessibility tool to add descriptions and verify tagging. Rebuilding in Word is only necessary if you need a simpler workflow or don’t have access to InDesign or Acrobat.

 

Images for STEM & Healthcare

Q. Lots of math (and other) faculty handwrite solutions to exercises, etc. Is there a preferred tool to convert handwritten documents to a pdf that is digitally accessible?

The best option is to digitize the handwriting, then convert it into an editable, tagged format before making the final PDF.

Recommended workflow:

Scan clearly (good lighting, straight pages).

Use Mathpix Snip or MathKicker.ai to convert handwriting (especially math) to editable Word (DOCX).

In Microsoft Word:

Clean up text and equations (use Equation Editor).

Add headings, alt text for images, and check accessibility with Word’s built-in tool.

Export to PDF from Word with “Include tags for accessibility” checked.

Test using PAVE or PAC 2024 accessibility checker.

Best Practice: If possible, create math digitally from the start (Word + Equation Editor or MathType) for the most accessible result. Scanned handwriting alone isn’t accessible unless converted to real, selectable text.

 

Q. When attempting to make a pdf form accessible, would you recommend re-building the form instead of trying to fix the reading order. I am encountering some difficulty to fix reading order on a form that I need to use.

Rebuilding the form is usually easier and more reliable than trying to fix reading order in an existing PDF, especially if the PDF is scanned or poorly tagged. Using Microsoft Forms or Google Forms allows you to create accessible forms with proper field labels, tab order, and instructions for screen readers, ensuring full accessibility.

 

Keyboard Access & Interaction

Q. How do students who cannot use a mouse access links? 
  • Tab → move forward
  • Shift+Tab → move back
  • Enter → activate links
Q. Why can't I tab between sections in Google Forms? 

The next button must be activated with Enter or Space. 

 

Colors & Readability 

Q. Which color combinations should be avoided for color-blink users? 

Avoid:

  • Red & Green
  • Green & Brown
  • Blue & Purple
  • Light Green & Yellow
  • Blue & Grey

Use high contrast, and never rely on color alone for meaning.

 

Blank Cells in Tables 

Q. How should blank tables be handled?

Use placeholders such as: 

  • "___"
  • "N/A"

Screen readers interpret blank cells inconsistently without context. 

 

Details

Details

Article ID: 160390
Created
Sun 2/15/26 3:33 PM
Modified
Mon 2/16/26 4:36 PM

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If you are supporting students, creating online content, or communicating electronically, the finalized DOJ rule requires public colleges and universities to make their digital content accessible to people with disabilities. This rule goes into effect April 24, 2026 and applies to all public institutions, including community colleges. That includes adjunct faculty, full-time faculty, and VCCS staff. This requirement is part of Title II of the ADA and is legally enforceable.
This FAQ collects common questions from staff about creating accessible documents, videos, images, PDFs, and on‑page content. It provides practical guidance based on accessibility best practices and applies to Microsoft 365, Canvas, social media, and general digital content.