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Information regarding a request for the addition of groups, links, and applications to be added to myVCCS.
Before Getting Started
Important information about the ticket flows and best practices around the myVCCS portal:
- If an application or link requires a sub-group of users, the request must be made via ticket; then, the groups must be created and assigned to the campus security officer.
- Only the system office admin can create groups, and only the Campus Security Officers can update the groups. This process ensures naming conventions are followed and audit documentation is kept with the Campus Security Officer.
- We prefer only to create groups for granting authorizations, not just for display.
- For example, the DMS groups are used to provision accounts into the documentation management system.
- The enterprise groups are used for authorization and license assignment on Zoom, etc. For automation, It is best to use the enterprise groups(faculty/staff/students) for display if required.
- Applications that don't use myVCCS SSO or EAD username and password are discouraged from being added to the portal.
- Links/bookmarks are discouraged from being added to the portal. Links are best for college websites where staff can add detailed descriptions and purpose. Of course, we make exceptions based on the college's needs and requirements.
Steps
Please submit a ticket for your request based on the information provided above.