SIS: Self service future & Due Now amounts showing totals already paid.

Under the Student Self Service / Student Center page the amounts in the Account Summary box on the first page are not displaying the correct amounts due.

The (You Owe, Due Now, & Future Due)are showing/including totals for amounts that have already been paid.

Check ps_item_due_sf to see if any of the student records have future or missing Due_ ates

Missing due dates often default to 1/1/2500

Navigation to page to add in missing due dates;
Student Financials / Collections / Adjustments / Change Item Lines

Related to ticket 122476

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Details

Article ID: 1580
Created
Tue 5/20/14 2:56 PM
Modified
Tue 9/17/24 5:46 PM